Background Check Errors

A background check can decide whether someone gets a job, a lease, or an insurance policy. When the report is wrong, the consequences can follow a consumer for years. Federal law provides important protections when consumer background reports contain inaccurate information and gives consumers rights to dispute information they believe is wrong.

How Do These Errors Happen?

Background check companies pull information from courts, former employers, and third-party data sources, then compile it into a single report. With that much data moving through automated systems, mistakes are common. A criminal record can get matched to the wrong person. An expunged or sealed record can show up anyway. A disposition can be reported incorrectly, making a dismissed charge look like a conviction.

Problems We Handle

A background check with errors that cost you a job or housing may be a case Bolos Consumer Law can take on.

  • Employment background check errors
  • Tenant screening report errors
  • Insurance underwriting report errors
  • Criminal record mismatches
  • Expunged or sealed record reporting
  • Incorrect disposition reporting
  • Identity confusion in background reports
  • Employment opportunities lost due to inaccurate reporting
  • Housing denials caused by inaccurate screening reports

Know Your Rights

Federal law provides important protections when consumer background reports contain inaccurate information. Consumers have rights to dispute inaccurate information, and consumer reporting agencies generally must conduct a reasonable reinvestigation of qualifying disputes. When a screening company confirms inaccurate information as correct, or information continues to resurface after being corrected, the consumer may have a legal claim.

How Bolos Consumer Law Can Help

Bolos Consumer Law works to identify exactly where a background check went wrong, whether that's a case of mistaken identity, an outdated record, or information that should have never appeared in the first place. 

Our firm pursues corrections and holds screening companies accountable when their reports cost someone a job, a home, or another important opportunity.

Did a background check report information about you that belonged to someone else, reported a criminal case incorrectly, or included information that should not have appeared?

Did an inaccurate background check cost you a job offer or a lease?

If a background check error affected an employment decision, a rental application, or an insurance policy, help may be available. Contact Bolos Consumer Law for a free case review.